Overview

Ananas GDS Invoicing handles the billing layer between accommodation providers and tour operators. Invoices are not connected to bookings — they represent any agreed charge between two connected companies. Common use cases: monthly commission invoices, group billing, supplement charges.

Creating an Invoice

1
Go to Invoicing → Create Invoice.
2
Select direction: Hotel bills TO, or TO bills Hotel.
3
Select the recipient from your connected partners.
4
Add line items (description, quantity, unit price, VAT rate). The total is calculated automatically.
5
Add notes and payment terms. Optionally set a due date.
6
Save as Draft to review, or Save & Send to dispatch immediately.

Invoice Lifecycle

StatusDescription
DRAFTCreated but not sent. Editable.
SENTDispatched to recipient by email. Not editable.
VIEWEDRecipient opened the invoice.
OVERDUEPast due date and unpaid.
PAIDRecipient marked as paid (with reference).
DISPUTEDRecipient raised a dispute with a note.
CANCELLEDCancelled by the issuer.

Sending Reminders

For overdue invoices, use the Send Reminder button on the invoice detail page. Each reminder is logged in the activity trail. Recommended cadence: 3 days, 7 days, 14 days after due date.

Monthly Limits

Invoice limits are enforced per subscription tier: Free accounts can issue 30 invoices per month, Silver 150, and higher tiers have no limit. The limit resets on the first day of each calendar month. Approaching the limit triggers a warning banner in the invoicing module.